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* * Featured Service * *

Work Comp - Healthcare

Labor has not kept pace in an industry already burdened with low staff retention. Federal stats show post-pandemic annual turnover at +50%. Over half of total staff is "new" each year!

In-depth Work Comp surveys focus on training and areas of loss including lifting, needle sticks, and slip / fall.

Telephone format is the preferred method due to access restrictions, privacy concerns, and staff dispersion; especially in Home-Healthcare.

Perfect for:

  • Assisted Living / Nursing Homes
  • Care Facilities / Rehabilitation Centers
  • Home HealthCare

for more information.

Our Global Call Center provides unlimited coverage, wherever telephone service is available.

Call Center Our professional service representatives staff our Global Call Center six days a week. The extended evening and weekend hours maximize our ability to fully serve your needs and provide convenient response times for your customers. Special "Program" hours are also available 7 days a week depending upon your type of work or project.

Since our Telephone inspectors work in our office rather than from their homes, management is available to address any concerns your customers may have during the telephone interview process. We are multi-lingual, serving your insureds speaking Spanish, Polish, Tagalog, etc., and have outside translation services available if needed.

Our broad scope of telephone services are listed below – Note that our Global Call Center has a 96% contact ratio for all of these services. We are experienced and happy to help you if you need specific questions / information added to our reports or need us to design a custom form for your program.

Telephone Commercial Lines Telephone Personal Lines Custom Telephone Surveys
  • Automotive Trades
  • Beauty & Body
  • Business Owners
  • Child Care
  • Commercial Real Estate
  • Commercial Vehicle
  • Contractor Operations
  • Cooking Supplement
  • Farm
  • Garage Liability
  • Habitational (Condos / Apartments)
  • Home Health Care
  • Horse Operations
  • Inland Marine
  • Liquor Liability
  • Mold Remediation
  • Products Liability
  • Restaurant
  • Retail
  • Security Services
  • Vacant Building
  • Workers Compensation
  • Auto Class
  • Electrical & Heating
  • Homeowners
  • Home Renovation
  • Replacement Cost
  • Vehicle Uses & Operators
  • Market Research & Retention
  • Agency
  • Customer Satisfaction
  • Mystery Shopper
  • e2Value's Pronto™ Valuation Service
  • Pre-Notification for Field Services